Frequently Asked Questions
Store Info:
We work with small vendors across the US to source all of our products. We do not outsource to overseas companies and every order is packaged and mailed from our office in South Florida. Our artwork, social media, photography and inventory are managed by a small team of Florida natives.
We are a true small business and pride ourselves on each item we sell. For that reason, we do not use any 'print-on-demand' services that could lower the quality of our products and increase shipping times. The inventory on the website is a true representation of what we have currently in-stock. We are constantly updating the site with new designs, colors, sizes and products.
Follow us on Facebook or Instagram for the latest product updates!
Shipping:
We currently ship to all US addresses. We do not ship internationally.
All of our items include free USPS First-Class shipping within the continental US. USPS First-Class shipments may not contain a tracking number and actual shipping time will vary based on the shipping address. If you require a tracking number and/or expedited shipping, please choose USPS Priority Shipping at checkout.
We strive to have same-day turnaround on in-stock items, but please note that processing time could take up to 2 business days. Actual shipping time is based on the method selected at checkout, unless otherwise noted in the product description. Typically, orders should be delivered within 3-6 days.
Returns:
We accept returns and refunds for up to 14 days on clothing & apparel items. If more than 14 days has passed since you've placed your order, unfortunately we can't offer a return or refund. Sale items are not eligible for returns, exchanges or refunds.
To be eligible for a return, your item must be in the same condition that you received it, unwashed and in a "like new" state. To complete your return, we require a receipt or proof of purchase (your order number).
Please contact us directly at support@staylocalfl.com for personal support.
We do not offer returns or refunds on stickers, magnets or other (non-clothing) accessories. Sale items are not eligible for return, exchange or refund.
All sale items are final.